Automation and AI bought under one contract — periods cluster on one year and two (Veterans Affairs, about $5.1M)
The Department of Veterans Affairs (VA) Office of Information Security (OIS) ordered about $5.1 million ($5,088,723) for digital transformation using AI and robotic process automation (RPA — automating routine tasks). It was issued under VA's large "T4NG" IT vehicle — an example of AI/automation in back-office work.
Contract key facts
- RecipientINSIGNIA TECHNOLOGY SERVICES, LLC
- Contract value$5,088,723 (≈$5.1M)
- Awarding agencyDepartment of Veterans Affairs
- Awarding sub-agencyDepartment of Veterans Affairs
- Award typeDELIVERY ORDER
- Period of performance2021-09-30 〜 2025-03-29
- Contract ID (PIID)36C10B21N10250021
Contract scope (original)
OFFICE OF INFORMATION SECURITY (OIS) DIGITAL TRANSFORMATION ARTIFICIAL INTELLIGENCE (AI) ROBOTIC PROCESS AUTOMATION (RPA UNDER TRANSFORMATION TWENTY-ONE TOTAL TECHNOLOGY NEXT GENERATION (T4NG).
Key points
- VA Office of Information Security (OIS) pursues digital transformation with AI + automation (RPA)
- Value ~$5.1M, delivery order, performance Sep 2021–Mar 2025
- Issued under VA's large IT vehicle "T4NG"
- RPA = automating routine tasks (transcription, reconciliation, form processing) with software robots
- AI is effective in back-office automation, not just frontline analysis
- Across the 222 federal spending records this site holds as of 2026-09-01, periods cluster at 364 days (33), 729 days (16) and 730 days (9).
1What robotic process automation does
RPA (Robotic Process Automation) is technology that automates the routine on-screen operations people perform — transcribing and reconciling data, processing forms — using software "robots." This order was issued under VA's large IT acquisition vehicle "T4NG (Transformation Twenty-One Total Technology Next Generation)."
2The back office is where AI pays off
3Periods cluster on exactly one year and exactly two
Counting how many contracts share the same number of days across the 222 federal spending records this site holds as of 2026-09-01, 364 days leads with 33, then 729 days with 16, 730 days with nine and 547 days with six.
Periods do not scatter continuously; they gather on the marks of one year, eighteen months and two years. The term is set against a chosen boundary rather than built up from the work required. The distribution of days shows how the contract was designed.
Why it matters
An example showing government AI spreading to back-office automation (RPA), not just frontline analysis. Useful for tracking IT modernization, operational efficiency, and govtech trends.
FAQ
What is RPA (Robotic Process Automation)?
What is T4NG?
Sources (primary)
This article is an independent organization based on the U.S. official spending data below. Verify the exact, latest details with the official source.
- USAspending (award details)
- Contract ID (PIID)：36C10B21N10250021