VA Office of Information Security: ~$5.1M for AI + robotic process automation (RPA) digital transformation (USAspending)
The Department of Veterans Affairs (VA) Office of Information Security (OIS) ordered about $5.1 million ($5,088,723) for digital transformation using AI and robotic process automation (RPA — automating routine tasks). It was issued under VA's large "T4NG" IT vehicle — an example of AI/automation in back-office work.
Contract key facts
- RecipientINSIGNIA TECHNOLOGY SERVICES, LLC
- Contract value$5,088,723 (≈$5.1M)
- Awarding agencyDepartment of Veterans Affairs
- Awarding sub-agencyDepartment of Veterans Affairs
- Award typeDELIVERY ORDER
- Period of performance2021-09-30 〜 2025-03-29
- Contract ID (PIID)36C10B21N10250021
Contract scope (original)
OFFICE OF INFORMATION SECURITY (OIS) DIGITAL TRANSFORMATION ARTIFICIAL INTELLIGENCE (AI) ROBOTIC PROCESS AUTOMATION (RPA UNDER TRANSFORMATION TWENTY-ONE TOTAL TECHNOLOGY NEXT GENERATION (T4NG).
Key points
- VA Office of Information Security (OIS) pursues digital transformation with AI + automation (RPA)
- Value ~$5.1M, delivery order, performance Sep 2021–Mar 2025
- Issued under VA's large IT vehicle "T4NG"
- RPA = automating routine tasks (transcription, reconciliation, form processing) with software robots
- AI is effective in back-office automation, not just frontline analysis
RPA (Robotic Process Automation) is technology that automates the routine on-screen operations people perform — transcribing and reconciling data, processing forms — using software "robots." This order was issued under VA's large IT acquisition vehicle "T4NG (Transformation Twenty-One Total Technology Next Generation)."
Why it matters: when people think of AI in government, they picture frontline analysis or decision-making, but the biggest practical gains often come from automating routine back-office work. Here, an information-security unit handling veterans' data combines AI and RPA to streamline operations. That it was issued under the large "T4NG" vehicle shows VA pursuing IT modernization in a planned, ongoing way (the specific automation targets and results are not detailed in the source, so we do not speculate here).
Why it matters
An example showing government AI spreading to back-office automation (RPA), not just frontline analysis. Useful for tracking IT modernization, operational efficiency, and govtech trends.
FAQ
What is RPA (Robotic Process Automation)?
What is T4NG?
Sources (primary)
This article is an independent organization based on the U.S. official spending data below. Verify the exact, latest details with the official source.
- USAspending (award details)
- Contract ID (PIID)：36C10B21N10250021