≈$47.8M DELIVERY ORDER 36C10B20F0417

Veterans Affairs: ~$47.8M for AI-driven IT operations (AIOps) — a Swish Data contract (USAspending)

Department of Veterans Affairs ・2020-09-24 〜 2025-09-23

The Department of Veterans Affairs (VA) awarded a ~$47.8 million ($47,795,668) contract to Swish Data Corporation to deploy ScienceLogic's "AIOps (AI operations)" solution — a leading example of practical AI use outside defense (IT operations automation).

Contract key facts

RecipientSWISH DATA CORPORATION
Contract value$47,795,668 (≈$47.8M)
Awarding agencyDepartment of Veterans Affairs
Awarding sub-agencyDepartment of Veterans Affairs
Award typeDELIVERY ORDER
Period of performance2020-09-24 〜 2025-09-23
Contract ID (PIID)36C10B20F0417

Contract scope (original)

SCIENCE LOGIC ARTIFICIAL INTELLIGENCE OPERATIONS (AIOPS) SOLUTION

Key points

The VA (Department of Veterans Affairs) adopted AI-driven IT operations ("AIOps")
Recipient Swish Data Corporation (ScienceLogic's AIOps product)
~$47.8M ($47,795,668), delivery order, September 2020–September 2025
A leading example of practical AI use outside defense (government IT operations efficiency)

AIOps means using AI/ML in IT operations — monitoring, anomaly detection, root-cause analysis, and automated response. Organizations running large systems must quickly spot anomalies in vast logs and monitoring data and make response more efficient. The VA runs one of the nation's largest healthcare and administrative systems, and this can be read as adopting AIOps for stable operations. While defense AI procurement is prominent, this is a good example of AI use in the practical domain of government IT operations.

Why it matters

Amid defense-heavy government AI procurement, an example of AI use in the practical domain of IT operations (AIOps). A reference for those in ITSM, observability, and operations automation.

FAQ

What is AIOps?

Short for AI for IT Operations — using AI/ML for monitoring, anomaly detection, root-cause analysis, and automated response, aiming at stable operations and efficiency of large systems.

Why would the VA use AIOps?

The VA runs one of the nation's largest healthcare and administrative systems; this can be read as adoption for stable, efficient operations (the article is limited to organizing the spending data).

Sources (primary)

This article is an independent organization based on the U.S. official spending data below. Verify the exact, latest details with the official source.

USAspending (award details)
Contract ID (PIID)：36C10B20F0417

#Government spending#AI#Veterans Affairs#AIOps#IT operations

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