IRS piloting AI and large language models (LLMs) for taxpayer support — a ~$6.0M federal contract (USAspending)
The Internal Revenue Service (IRS) ordered about $6.0 million ($5,992,707) to pilot artificial intelligence (AI) and large language models (LLMs) in taxpayer support services. The recipient is ATI Government Solutions. A notable case of LLMs being trialed in a core civilian-agency function — taxes.
Contract key facts
- RecipientATI GOVERNMENT SOLUTIONS LLC
- Contract value$5,992,707 (≈$6M)
- Awarding agencyDepartment of the Treasury
- Awarding sub-agencyInternal Revenue Service
- Award typeDELIVERY ORDER
- Period of performance2024-09-30 〜 2025-08-21
- Contract ID (PIID)2032H524F00705
Contract scope (original)
THIS IS A DELIVERY ORDER TO ACQUIRE TAXPAYER 180 SUPPORT SERVICES - PILOTING ARTIFICIAL INTELLIGENCE (AI) AND LARGE LANGUAGE MODEL (LLM).
Key points
- IRS (Treasury) is piloting AI and large language models (LLMs) in taxpayer support
- Value ~$6.0M, delivery order, performance Sep 2024–Aug 2025
- Recipient: ATI Government Solutions
- A notable case of LLMs — generative AI's core tech — trialed in a core civilian function
- "Piloting" = a trial ahead of full rollout
Government AI procurement tends to center on defense, but here a civilian agency — and a tax function that touches everyone — is trialing LLMs, the core technology behind generative AI. Taxpayer support involves heavy volumes of inquiries and references to documents and rules, an area expected to pair well with LLMs that understand and generate text.
Why it matters: as the word "piloting" signals, this contract is a real-world trial ahead of any full rollout (the specific features, scope, and results are not stated in the source, so we do not speculate here).
Why it matters
A concrete sign that government AI demand is reaching a core civilian function — taxes — and in the form of LLMs. Useful for tracking generative AI in public administration and govtech trends.
FAQ
What is a large language model (LLM)?
What does "piloting" mean?
Sources (primary)
This article is an independent organization based on the U.S. official spending data below. Verify the exact, latest details with the official source.
- USAspending (award details)
- Contract ID (PIID):2032H524F00705